Effective Date: 1/1/25
1. Introduction
Welcome to Wax Trax! Records (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of waxtrax.com & waxtraxrecords.b2bwave.com (the “Website”) and the purchase of our products. By accessing or using the Website, you agree to be bound by these Terms.
2. Eligibility
- By using our Website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
- You must provide accurate and complete information when making a purchase or creating an account.
3. Orders and Payments
- All orders are subject to availability and confirmation of payment.
- We accept all major credit cards and PayPal.
- Prices are listed in US Dollars and may be subject to taxes and shipping fees.
- We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
- Shipping times are estimates and may vary based on location and carrier delays, but typically ship orders within 3 days of payment.
- We are not responsible for lost, stolen, or damaged shipments once they have been dispatched.
- Customers are responsible for providing accurate shipping information.
5. Returns and Refunds
- We accept returns within 14 days of purchase if the item is unused and in its original condition.
- Refunds are issued to the original payment method.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
6. Account Registration
- If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately of any unauthorized use of your account.
7. Intellectual Property
- All content on our Website, including text, images, logos, and designs, is our property and may not be used without permission.
- You may not reproduce, distribute, or exploit our content for commercial purposes without authorization.
8. Prohibited Activities
You agree not to:
- Use the Website for illegal purposes.
- Interfere with or disrupt Website functionality.
- Attempt to gain unauthorized access to our systems.
- Use automated means to scrape or collect data.
9. Limitation of Liability
- To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our Website or products.
10. Governing Law
- These Terms are governed by the laws of Illinois, US. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Cook County.
11. Changes to These Terms
- We may update these Terms at any time. Continued use of our Website after changes are posted constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions, please contact us at:
Email: [email protected]
Address: 1120 N. Ashland Ave. #3 Chicago, IL 60622